VIZIO Awarded from J.D. Power and Associates
We are excited to announce that VIZIO received J.D. Power and Associates’ “Highest in Customer Satisfaction with HDTVs” ranking. In J.D. Power and Associates’ 2012 HDTV Satisfaction Report SM, VIZIO solidified the award by ranking highest across six factors including performance and reliability, ease of operating, competitiveness of the price paid, styling and appearance, variety of features and warranty.
VIZIO is confident that the company’s award-winning, US-based Dakota Dunes, S.D. Contact Center has played a large role in the brand’s customer satisfaction success. Staffed by experienced agents, the Dakota Dunes Contact Center is focused on helping users better understand their technology and troubleshoot solutions when necessary. The center takes calls and facilitates online customer chats regarding anything from HDTVs, accessories and general questions to technical inquiries surrounding VIZIO’s Blu-ray players, PCs and Theater 3D™ technology.