VIZIO recently issued a statement with new information that in a small percentage of units with serial numbers in the ranges of LFTRNWAN3800001 to LFTRNWAN4805300 for Model E601i-A3 and LFTRNXAN4500001 - LFTRNXAN4702936 for Model E701i-A3, users may experience a loss of video on the display although audio can still be heard. This potential issue appears to occur typically around the first 500 hours of usage or first few months of normal usage and does not present a safety concern.

If you have a VIZIO E-Series 60” or 70” TV with a serial number that falls within the ranges of LFTRNWAN3800001 to LFTRNWAN4805300 for Model E601i-A3 and LFTRNXAN4500001 - LFTRNXAN4702936 for Model E701i-A3 and experience a loss of video, please call VIZIO’s Customer Care team toll free at 855-209-4106 or email us at: special.bulletin@vizio.com to directly reach our dedicated service team who will assist in resolving your issue as quickly as possible.

Aside from the small number of units within the serial numbers ranges of LFTRNWAN3800001 - LFTRNWAN4805300 for Model E601i-A3 and LFTRNXAN4500001 - LFTRNXAN4702936 for Model E701i-A3, there are no other VIZIO products that use this component. See our official statement at:

https://answers.vizio.com/hc/en-us/articles/200130699-VIZIO-special-bulletin